The challenge for the Summit team was to act quickly and respond to the problems COVID-19 brought to Merchant Money. This was a priority for the Merchant Money team; to act fast and create an application form for COVID-19 business loans for the website.

The Summit team created this COVID-19 feature, as well as making the website user friendly for their customers on all screens, using Squarespace.

Trust and confidence through clear communication

The Summit team responded rapidly to this COVID-19 update with quick and clear communication with the Merchant Money team to create exactly what they wanted and in the time frame needed.